FAQ

Don't worry its on its way! Most items ship between 2 -10 business days after your purchase and take between 10-20 days to deliver. We use USPS First Class and Priority shipping to ensure once you package is in transit it arrives to you quickly. Due to high volume times your package may be delayed. We wiol contact you if your package is later then our normal delivery times.

You will receive tracking notices after your purchase. If you want to track your package you can do it here.

We ship from multiple warehouses so your order may arrive in several packages.

In most cases it will arrive by the next day. Our system sends the delivery email a few hours earlier then when you package arrives. If it's been more then 24 hours and you still do not have your package, just send us an email at info@sonjabysonjamorgan.com and we will contact USPS on your behalf for more information.

In order to offer low-cost/free international shipping, returns must be paid by the customer. If your item is damaged or is not as described we will either send you a return shipping label or reimburse you for return shipping.

We realize this can happen and are happy to offer you a full refund if any item does not meet your expectations. Just email info@sonjabysonjamorgan.com with a description of the problem and photos if you item is damaged.

We make it easy to place your returns or exchanges on our online portal here. You can also access the portal on the footer of our site under Start a Return or Exchange. Once you've initiated a return, you will receive a return confirmation slip with return shipping details. If you are exchanging your item, your new order will ship once your return is received. 

Don't love it? Return it within 14 days of delivery for a full refund for any reason. You can learn more about our return policy here.

We carry a select number of items that do not all fit the same. Please see individual listings for size info. Extended sizes can be found here. if you have any questions about what size to order, please email info@sonjabysonjamorgan.com

Sonja Morgan New York, also known as our Signature Collection was established in 2015 and features clothing designed in New York City and creatively directed by Sonja Morgan. In 2018 Sonja By Sonja Morgan was launched as a selection of clothing, accessories and jewelry curated by Sonja Morgan.