We offer FREE SHIPPING to the US and Internationally for all orders over $99.
For all orders under $99, shipping is $5.95.
When will I receive my item?
Many of our items are shipped from our various international warehouses.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
* These are estimated times which include order processing. We are not responsible for any customs or carrier issues but we will do our best to resolve any delayed or lost packages.
We will send you notifications of your shipment and tracking info once your item is placed. You can also track your item directly through our site here.
Orders are shipped by UPS or by e-packet, which is a US Postal Service product.
For the Signature Collection ONLY:
All orders are processed within one business day and shipped by UPS. Please allow 5-7 days to receive your order.
Buy with confidence! Not in love? Return it!
We offer hassle-free returns for unworn items in the original packaging within 14 days of receiving your item. Please email email@example.com to request a return. You must pay shipping costs for your return. Once your item is received we refund you immediately. Funds are released back into your bank account within 5-10 days.
My item is damaged, what do I do?
Please email firstname.lastname@example.org a photo of the damage. We will have you return the item or exchange it for another one.