Sonja By Sonja Morgan:
We offer FREE SHIPPING to the US and Internationally for all orders over $99.
For all orders under $99, shipping is $5.95.
When will I receive my item?
Many of our items are shipped from our various international warehouses.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
* These are estimated times which include order processing. We are not responsible for any customs or carrier issues but we will do our best to resolve any delayed or lost packages.
We will send you notifications of your shipment and tracking info once your item is placed. You can also track your item directly through our site here.
Orders are shipped by UPS or by e-packet, which is a US Postal Service product.
Sonja Morgan New York:
All orders are processed within one business day and shipped by USPS. Please allow 5-7 days to receive your order.
Please note, for International orders, there is a flat rate shipping cost of $30 for all Sonja Morgan New York styles.
Please see our FAQ page here for more info on commonly asked questions.
Buy with confidence! Not in love? Return it!
We offer hassle-free returns for unworn items in the original packaging within 14 days of receiving your item. Please click here to start a return or exchange.
All returns and exchanges are sent back to our warehouse in the United States.
In order to offer low-cost/free international shipping, returns must be paid by the customer unless the item is damaged or not as described. Once your item is received we refund you immediately. Funds are released back into your bank account within 5-10 days.
My item is damaged, what do I do?
Please email email@example.com a photo of the damage. We will have you return the item or exchange it for another one.
Want to start a return or exchange?
Returns or exchanges for a different size or item can be made in our easy-to-use exchange portal by clicking here.
Need help with a return?
Please email firstname.lastname@example.org or click here.